The internet and technological advancements are having a great impact on restaurant operations. With most people spending a big part of their day on the internet, it provides a huge market potential for restaurants. In fact, the demand for online…
Technology is constantly changing and revolutionizing the way restaurants meet customer needs. Gone are the days when servers would approach a customer with a pen and paper. Today, technology is at the helm of on-premise ordering processes. Customers in the…
Over recent years, restaurants have been diversifying their payment methods. Apart from accepting cash and card payments, mobile payments have grown to be the next big thing. More restaurants are now accepting digital payments like Google pay, Apple Pay, and…
One of the biggest challenges that restaurants face is obtaining and retaining customers. With so many restaurants operating in the same space, competition is usually high. This calls for restaurants to be creative on what they offer their customers. Gift…
A well-developed employee handbook is the foundation for streamlined operations at any restaurant. It has the power to steer management to make difficult decisions and empower employees when questions about policies and procedures arise. It can settle disputes and push…
Any food service operator, including small- to medium-sized restaurants, need to measure some key performance indicators (KPIs). The dining industry is vast with many layers, and that makes it a fiercely competitive space. Developing a short list of KPIs is…
As a working environment, restaurants have ebbs and flows in stress levels. One season, it can be a constant frantic pace that’s punctuated with lulls of quiet, and in slow times, it’s the opposite. When it’s calm, steady business, it’s…
If today’s list is any indication, the future for the restaurant industry is faster service times, higher ticket numbers, and better payment securities. Customers are looking for businesses that understand their fast-paced, busy lifestyles, and the restaurant industry has a…
As a bar manager or owner, keeping track of liquor costs is a primary responsibility. Using these tips listed below, you can keep costs at an affordable low amount and set a strong foundation for growing your business. Set Up…
Email newsletters are a great way to share your restaurant’s latest announcements, and when used in conjunction with other marketing channels, they are a highly effective way to retain restaurant customers and increase sales. Drip campaigns (also called automated email…