Managing orders from multiple delivery apps can quickly overwhelm restaurant staff and disrupt service flow. That’s where third-party delivery integration for restaurants becomes essential. With Lavu POS, restaurants can seamlessly connect platforms like Uber Eats, DoorDash, and Grubhub directly into their point-of-sale system—eliminating manual entry, reducing errors, and saving valuable time. In this article, we’ll explore how Lavu’s delivery integration simplifies operations and helps restaurants deliver a faster, more accurate customer experience in 2025.
Restaurants Using Lavu Point of Sale (POS) in the United States and Canada Can Now Unite Delivery Apps and Point of Sale Into a Single System to Simplify and Consolidate the Delivery Process
Lavu, a major global restaurant software and payments solution provider built by restaurant people, today announces that new and existing Lavu POS customers in the United States and Canada can directly integrate third party delivery platforms into their POS, streamlining the online ordering and delivery process.
Starting today, Lavu merchants will be able to see and auto-accept all orders, as well as analyze data across all locations and platforms using a single tablet. Powered by an integration with Otter, thousands of restaurants will eliminate the chaos of managing online orders separately, and will allow them to use their time delivering great guest experiences and growing their businesses.
The following delivery partners, and more, will be integrated into Lavu’s POS in the US and Canada: UberEats, DoorDash, Postmates, Caviar, Order with Google, Club Feast, Grubhub, GoDysh, Lovett, Hungry Panda, Palette Labs, Skip the Dishes, ChowNow, Seamless, Ritual, Bite Squad, Zuppler and Waitr.
“Third party delivery apps have served as a lifeline for restaurants, allowing them to bring in new customers and orders during challenging times,” said Saleem S. Khatri, CEO of Lavu. “By uniting these platforms with their existing point of sale, it makes the delivery process for restaurants smoother, ultimately improving customer service, and enables them to better understand and optimize their sales.”
New and existing customers can learn more at lavu.com or contact Lavu Customer Success.
Lavu and Otter: A Powerful Delivery Integration for Restaurants
Lavu POS and Otter have partnered to offer Lavu customers an easier, more organized way to accept and track third-party delivery orders, regardless of the delivery partner. By integrating Lavu’s POS with Otter’s platform, restaurants will be able to see all delivery orders in one place, which are then automatically accepted and sent to your kitchen to start preparing!
Do you work with more than one delivery partner? No problem! Otter will automatically consolidate any and all orders from DoorDash, Uber Eats, Postmates, and more into one tablet, which is included with the subscription.
How Much Does the Lavu + Otter Delivery Integration Cost?
Lavu customers who wish to integrate with Otter will be charged a $89 flat rate each month. This fee covers Otter’s Core + POS package and tablet. By going through Lavu, customers will also avoid any setup fees.
What’s included in the Core + POS package?
In addition to all of Lavu’s features, Otter’s Core + POS package includes:
- Tablet
- Sales Performance Analytics
- Promotions Insights
- Data Export
- Order Aggregation
- Auto Accept & Print
- Modified Order Notification
- Live Data
- Item 86ing
- 24/7 Customer Support
- POS Integration
Otter consolidates Point of Sale and online orders into a single system to reduce errors, save time, streamline delivery data and increase operational efficiency.
Top Benefits of Using Otter and Lavu’s Delivery Integration for Restaurants
– Consolidate all third-party delivery orders into one place, auto accept these orders, and push them directly into your Lavu POS and kitchen printer!
– Automatically inject online orders in real-time into your Lavu POS, which removes the need for manual order entry!
– Use Otter’s Business Manager to review your business’s performance and detailed reports, which are then automatically pushed into your Lavu POS for end-of-day reporting.
– With Otter’s Order Manager, you can access order history and more easily identify discrepancies and resolve customer issues.
Which Third-Party Platforms Are Supported in Lavu’s Delivery Integration for Restaurants?
The following delivery partners, and more, will be integrated into Lavu’s POS in the US and Canada: UberEats, DoorDash, Postmates, Caviar, Order with Google, Club Feast, Grubhub, GoDysh, Lovett, Hungry Panda, Palette Labs, Skip the Dishes, ChowNow, Seamless, Ritual, Bite Squad, Zuppler, and Waitr.
How Long Does It Take to Activate the Lavu + Otter Delivery Integration for Restaurants?
From start to finish, this integration will take 2-3 weeks maximum to complete.
Will my delivery reports go into my Lavu Reporting and Analytics?
All transaction data automatically flows into your Lavu POS from Otter!
Getting Started with Lavu and Otter’s Delivery Integration for Restaurants
Are you interested in integrating your Lavu POS with Otter? Please reach out to your Lavu Customer Success Manager, and they will set up a demo with an Otter team member.
If you do not know who your Customer Success Manager is, please reach out to (855) 767-5288.
About Lavu
Lavu is the world’s leading restaurant management platform for small and medium-sized restaurants. The company’s products include an award-winning mobile point-of-sale, online ordering, payment processing and accounts payable suite. Embodying values of hospitality in its 24/7 support of restaurant partners in more than 65 countries, Lavu helps businesses grow with solutions built for restaurants by restaurant people. Headquartered in Albuquerque, New Mexico, Lavu was the first iPad point of sale in the Apple App Store and continues to offer the latest in restaurant features and functionalities. Learn more at lavu.com.
About Otter
Otter, tryotter.com, is a restaurant technology company that helps restaurants increase sales, save time, and make delivery easier. The company operates globally with a wide range of restaurants – from large enterprises to small businesses. Otter’s partnerships with major online and direct-to-consumer ordering platforms enable the business to provide restaurant customers with unparalleled order aggregation, automation, and data reporting, ensuring restaurants succeed in an omni-channel world by increasing online sales and operating with greater efficiency. Otter’s innovative order management and analytics technology products can be tailored to meet all restaurants’ online ordering needs. Key restaurant customers include KFC, Taco Bell, Arby’s, Subway, Golden Corral, Ben & Jerry’s, and Pressed Juicery.
Contact:
Caroline Pruett, Lavu Media Relations
caroline.pruett@lavu.com
FAQs
1. What is delivery integration for restaurants and why is it important?
Delivery integration for restaurants connects third-party platforms like Uber Eats and DoorDash directly to a restaurant’s POS system. This eliminates the need for staff to manually input orders, reducing errors and improving speed. It’s essential for modern restaurants looking to streamline operations, cut costs, and enhance customer satisfaction in a delivery-driven market.
2. How does Lavu POS offer third-party delivery integration?
Lavu POS provides third-party delivery integration through partnerships with platforms like Otter and Chowly. These integrations connect major delivery services—such as Grubhub, Uber Eats, and DoorDash—directly into the POS. Orders appear automatically in the system, eliminating the need for separate tablets and reducing manual errors.
3. What are the benefits of POS integration with delivery platforms like Lavu’s?
POS integration with delivery platforms enables restaurants to manage all delivery orders from one system. With Lavu, this means centralized reporting, faster kitchen workflows, and fewer order errors. It also helps reduce staff strain during peak hours and improves overall operational efficiency.
4. Can Lavu integrate with my existing online ordering and delivery system?
Lavu can integrate with many online ordering and delivery systems through its API and delivery partners. Whether you use third-party apps or a branded ordering platform, Lavu helps centralize order management and streamline workflows, all while maintaining data accuracy.
5. Is Lavu the best delivery POS system for multi-location restaurants?
Lavu is often considered one of the best delivery POS systems for multi-location restaurants due to its scalable delivery integration tools. It supports centralized reporting, custom user roles, and location-specific delivery settings—ideal for growing restaurant brands managing high order volumes.
