Lavu Provides Seamless Integration of Third Party Delivery Platforms for Its Restaurant Point of Sale Customers

Restaurants Using Lavu Point of Sale (POS) in the United States and Canada Can Now Unite Delivery Apps and Point of Sale Into a Single System to Simplify and Consolidate the Delivery Process

Albuquerque, NM (August 22, 2022) — Lavu, a major global restaurant software and payments solution provider built by restaurant people, today announces that new and existing Lavu POS customers in the United States and Canada can directly integrate third party delivery platforms into their POS, streamlining the online ordering and delivery process. 

Starting today, Lavu merchants will be able to see and auto-accept all orders, as well as analyze data across all locations and platforms using a single tablet. Powered by an integration with Otter, thousands of restaurants will eliminate the chaos of managing online orders separately, and will allow them to use their time delivering great guest experiences and growing their businesses. 

The following delivery partners, and more, will be integrated into Lavu’s POS in the US and Canada: UberEats, DoorDash, Postmates, Caviar, Order with Google, Club Feast, Grubhub, GoDysh, Lovett, Hungry Panda, Palette Labs, Skip the Dishes, ChowNow, Seamless, Ritual, Bite Squad, Zuppler and Waitr.  

“Third party delivery apps have served as a lifeline for restaurants, allowing them to bring in new customers and orders during challenging times,” said Saleem S. Khatri, CEO of Lavu. “By uniting these platforms with their existing point of sale, it makes the delivery process for restaurants smoother, ultimately improving customer service, and enables them to better understand and optimize their sales.” 

New and existing customers can learn more at lavu.com or contact Lavu Customer Success. 

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Lavu and Otter Integration

Lavu POS and Otter have partnered to offer Lavu customers an easier, more organized way to accept and track third-party delivery orders, regardless of the delivery partner. By integrating Lavu’s POS with Otter’s platform, restaurants will be able to see all delivery orders in one place, which are then automatically accepted and sent to your kitchen to start preparing! 

Do you work with more than one delivery partner? No problem! Otter will automatically consolidate any and all orders from DoorDash, Uber Eats, Postmates, and more into one tablet, which is included with the subscription. 

How much does the integration cost?

Lavu customers who wish to integrate with Otter will be charged a $89 flat rate each month. This fee covers Otter’s Core + POS package and tablet. By going through Lavu, customers will also avoid any setup fees. 

What’s included in the Core + POS package?

In addition to all of Lavu’s features, Otter’s Core + POS package includes:

  • Tablet 
  • Sales Performance Analytics
  • Promotions Insights
  • Data Export 
  • Order Aggregation
  • Auto Accept & Print
  • Modified Order Notification 
  • Live Data 
  • Item 86ing
  • 24/7 Customer Support 
  • POS Integration

Otter consolidates Point of Sale and online orders into a single system to reduce errors, save time, streamline delivery data and increase operational efficiency. 

What are the other benefits of integrating Otter with my Lavu POS?

– Consolidate all third-party delivery orders into one place, auto accept these orders, and push them directly into your Lavu POS and kitchen printer!
– Automatically inject online orders in real-time into your Lavu POS, which removes the need for manual order entry!
– Use Otter’s Business Manager to review your business’s performance and detailed reports, which are then automatically pushed into your Lavu POS for end-of-day reporting.
– With Otter’s Order Manager, you can access order history and more easily identify discrepancies and resolve customer issues.

What third-party delivery platforms are included in this integration?

The following delivery partners, and more, will be integrated into Lavu’s POS in the US and Canada: UberEats, DoorDash, Postmates, Caviar, Order with Google, Club Feast, Grubhub, GoDysh, Lovett, Hungry Panda, Palette Labs, Skip the Dishes, ChowNow, Seamless, Ritual, Bite Squad, Zuppler, and Waitr.

How long will it take to start using this integration?

From start to finish, this integration will take 2-3 weeks maximum to complete. 

Will my delivery reports go into my Lavu Reporting and Analytics?

All transaction data automatically flows into your Lavu POS from Otter! 

How do I get started? 

Are you interested in integrating your Lavu POS with Otter? Please reach out to your Lavu Customer Success Manager, and they will set up a demo with an Otter team member. 

If you do not know who your Customer Success Manager is, please reach out to (855) 767-5288.

About Lavu

Lavu is the world’s leading restaurant management platform for small and medium-sized restaurants. The company’s products include an award-winning mobile point-of-sale, online ordering, payment processing and accounts payable suite. Embodying values of hospitality in its 24/7 support of restaurant partners in more than 65 countries, Lavu helps businesses grow with solutions built for restaurants by restaurant people. Headquartered in Albuquerque, New Mexico, Lavu was the first iPad point of sale in the Apple App Store and continues to offer the latest in restaurant features and functionalities. Learn more at lavu.com.

About Otter

Otter, tryotter.com, is a restaurant technology company that helps restaurants increase sales, save time, and make delivery easier. The company operates globally with a wide range of restaurants – from large enterprises to small businesses.  Otter’s partnerships with major online and direct-to-consumer ordering platforms enable the business to provide restaurant customers with unparalleled order aggregation, automation, and data reporting, ensuring restaurants succeed in an omni-channel world by increasing online sales and operating with greater efficiency.  Otter’s innovative order management and analytics technology products can be tailored to meet all restaurants’ online ordering needs. Key restaurant customers include KFC, Taco Bell, Arby’s, Subway, Golden Corral, Ben & Jerry’s, and Pressed Juicery.

Contact:

Caroline Pruett, Lavu Media Relations
caroline.pruett@lavu.com

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