One of the biggest challenges that restaurants face is obtaining and retaining customers. With so many restaurants operating in the same space, competition is usually high. This calls for restaurants to be creative on what they offer their customers. Gift…
Any food service operator, including small- to medium-sized restaurants, need to measure some key performance indicators (KPIs). The dining industry is vast with many layers, and that makes it a fiercely competitive space. Developing a short list of KPIs is…
As a working environment, restaurants have ebbs and flows in stress levels. One season, it can be a constant frantic pace that’s punctuated with lulls of quiet, and in slow times, it’s the opposite. When it’s calm, steady business, it’s…
As a bar manager or owner, keeping track of liquor costs is a primary responsibility. Using these tips listed below, you can keep costs at an affordable low amount and set a strong foundation for growing your business. Set Up…
Email newsletters are a great way to share your restaurant’s latest announcements, and when used in conjunction with other marketing channels, they are a highly effective way to retain restaurant customers and increase sales. Drip campaigns (also called automated email…
You can spend hours trying to crunch numbers and improve your margins, but at the end of the day, real growth is all about how many people you get to walk through your door. Today’s restaurant market is more competitive…
It’s a classic scenario: Midweek, late afternoon – sometime between 4 and 6- the perfect time for your coffee shop to be bustling, but unfortunately–the tables are empty, the morning regulars are gone, and your staff is getting antsy. Fear…
Dust off those shelves. Coffee shops have a unique customer base that stands and waits patiently (we hope) for their lattes—and not selling merchandise is a lost business opportunity. Calculate the average length of time one coffee takes to make.…
Understanding Accounting for Restaurant Business Methods Although accounting for restaurant businesses is a topic that many restaurateurs try to avoid, it is an essential element of running a business. You cannot manage your restaurant properly without going into the accounting details.…
The front-of-house (FOH) team of your restaurant should be a group of friendly professionals ready to give great customer service and work together. Once you have hired the right hospitality-oriented group, made up of individuals who understand that great service…