Software, as a Service, commonly referred to as SaaS, is a relatively new business model where software is licensed to customers on a subscription-based plan over the internet. Many industries have been disrupted by new, more affordable products and services offered through this model.
The restaurant industry has been inundated with challenges from inflation, staffing, delivery services and guest experience. Restaurants are addressing these challenges by upgrading their current POS systems to new SaaS POS systems.
We’ve outlined a few reasons why SaaS services are evolving the restaurant industry and what restaurant owners should look for when they are shopping around for a new SaaS POS system.
Lower Initial & Maintenance Costs:
If you had a cash register or a traditional point of sale equipment, you probably spent a significant amount of money on repairs when it broke down. Often the technician would have to visit your premises for the repairs to be done.
Traditional POS platforms, on the other hand, require companies to purchase expensive licenses upfront, while also charging them to maintain the IT infrastructures that support the platform. In contrast, SaaS platforms often have affordable monthly hosting fees and inexpensive license fees, if any. SaaS systems usually run on familiar hardware, such as iPads and other tablets, which often allow businesses to be up and running faster than they would be with traditional systems. Also, devices can be taken to a technician or have one come to your premises and have them repaired at very reasonable costs compared to what you would spend on a cash register or traditional POS.
Lower Learning Curve
Many restaurants’ goal is to grow the business. With traditional software licenses, restaurant growth can be hindered by having a software system that cannot scale alongside the business. As a result, many businesses are required to pay for costly system upgrades and additional licensing fees to continue operating at a high level. Unlike traditional models, SaaS platforms can accommodate the growth of a business. When a restaurant scales using SaaS, owners can simply adjust their subscription level rather than paying another costly licensing fee.
Expect there to be a learning curve with your new system. You will need to become an expert on the system and also train your staff. A dealer like Lavu offers training services for their POS products plus, there are a myriad of options to choose from if one appears too complicated or difficult to learn.
SaaS systems are all backed up to a remote cloud server, which has many benefits. The cloud allows remote storage and keeps data secure with deterrents, security regulations, and preventative controls. Due to the ability to store large amounts of data, these new systems don’t require clunky in-house servers.
Another great benefit to SaaS systems is that upgrades to the system are typically free, more frequent than traditional services and can be downloaded to devices within minutes. Many components of legacy systems become obsolete, which requires owners to purchase time-consuming and expensive upgrades simply to keep the system up and to run. Unlike this, a POS system has several additional features that can be added to it. Several modules are available for specific functions to be added to the primary software, and you can make your POS software much better than it was before. You can add new modules to the software and integrate it with the primary software. It also provides you with the facility to control your entire inventory from one hub may be the head office or the department head.
The Comparative Guide to the Top POS Systems for Restaurants
Why SaaS? A computerized point-of-sale (POS) system simplifies a variety of actions in an eating establishment. This includes ringing up sales, tracking, and ordering. Many of the POS systems are custom planned and designed to match the requirements of a specific style of restaurant. They are highly effective at increasing the efficiency and smooth operation of the establishment.
Here are other major reasons to install a SaaS system in your restaurant-
Since these systems are installed in the sandwich shops to chain restaurants, it is possible to have significant input on the components, work station, and terminals needed. A typical POS system is broken down into several different components, such as those relating to the keyboards, bar code scanners, small printers, touch-screen monitors and cash drawers. A full package system with multiple terminals and components is practical for the restaurant with a separate bakery and deli area. A smaller restaurant is certain to benefit from the custom approach, where it is possible to build a unique package from individual software and hardware elements.
Taking inventory by hand can be too much of a burden, not to mention time-consuming. A good SaaS POS system can help in not only tracking inventory, but it can also give you a notification if your stocks are running low. A computerized system will also eliminate losses due to wastage and theft. This is a good idea if you’re serving liquor in your establishment.
A SaaS system is certain to help with time efficiency for the bartenders, chefs, and waiting staff. Time reduction is possible since it isn’t necessary to visit several areas of the restaurant to place a taken order. Orders are sent directly to the separate terminals to match the orders for the main course, appetizers, drinks, etc. Also, Mobility and flexibility are other important elements of a POS system that make it efficient and easy to use. A good system uses a cloud-based platform to implement an ecosystem that allows it to be accessed from anywhere. This means it can be accessed from anywhere from a number of compatible devices.
A significant quality of the restaurant POS system is the ability to generate a variety of essential business reports. Most of the high-end models generate real-time information in relation to profits and loss, popular items, inventory, stock, credit card transactions, and server sales. Reporting is a big part of managing and owning a restaurant. Sales numbers, daily numbers, spreads, average tables filled, and other delimiters are critical to making appropriate operational and budget changes in order to stay profitable (and remain in business). A restaurant using one of these smart systems is certain to benefit from increased efficiency in record-keeping since all data is achieved on the computerized system.
A computerized system is appreciated for its ability to cut human error since the ordering process is simplified for all those using it. Poor penmanship can mean an incorrect order is sent out to the restaurant, which results in a loss of profit and waste. But there is no excuse for mistakes in the ordering process when the incoming orders arrive on the easy-to-read prep station.
All in all, a restaurant POS system with the right components to match the eating establishment is certain to help with improving the ordering process and ensuring detailed records are kept for all activities.