Restaurant Technology

Running a restaurant requires both long and short term problem solving that can wear you down easily if you don’t have any help.

Luckily, there are software and hardware solutions out there that make restaurant operations simpler and easier for everyone. In this case, a more advanced, mobile point-of-sale system is one of those software modules that is steadily becoming more and more necessary for efficient restaurant management.

If you decide that your restaurant could use a point-of-sale system upgrade, then you’ll be confronted by a variety of choices to make. Should you choose a legacy or a mobile POS system? Should you go for a more expensive POS system with higher customization for your table management or a less expensive restaurant POS system that integrates with important software you need?

These are all valuable questions to ask yourself. A restaurant’s POS system can make or break its workflow, so what kind of software you choose for your business is one of the most important decisions to be made. Let’s walk through the essential points you’ll need to know as you begin your research:

  • What is a restaurant POS system?

  • What restaurant POS system should you look for?

  • What are the benefits of using a restaurant POS system?

  • Who are the top restaurant POS providers?

  • What does the restaurant POS system buying process entail?

Use this guide to make the best choice you possibly can, and to innovate your restaurant’s workflow in no time.

1. What is a restaurant POS system?

A restaurant point-of-sale system is any kind of software or hardware platform that performs tasks involving payment processing, management, and daily operations.

While plenty of restaurants might still be using cash registers, a point-of-sale system uses state-of-the-art software that can accomplish much more. Anything from shift-tracking to customer data collection can be handled by a point-of-sale system with hi-tech ease, giving you more time to focus on the management issues that matter.

Different Types of Restaurant POS Systems

There are two main types of point-of-sale systems currently in use for most businesses. There are more traditional, legacy point-of-sale systems, which are more hardware based, and then there are the more high-grade, mobile POS systems, which are more software and cloud-based. Your choice of what kind of system you want will affect almost all other factors involved with your POS system, such as cost and ease of use.

  • Legacy POS: Legacy point-of-sale systems involve physical hardware placed inside your restaurant. These systems are usually more traditional in that they need to be updated manually and might not have access to online features. Additionally, most of their security and data storage takes place on your restaurant’s premises.

  • Mobile POS: A mobile point-of-sale system uses multiple stations which operate through cloud-based software. This cloud-based functionality means that you don’t have to update each of your stations manually, and they all work in tandem with each other. If a server needs to send information to the kitchen while a manager needs to send a scheduling update to the server’s station, they can do so simultaneously without any interruption to the system, creating a convenient and efficient path of communication.

  • What Types of Restaurants Can Use a POS System