With new technology spreading to the restaurant industry, there’s a heightened level of expectation that comes with it. Customers expect the correct food—and quickly—from the moment they place their order. All restaurants rely on a restaurant ordering system to meet this demand, though not all restaurants are taking the same approach or using the same system.
For that reason, it’s important to consider which type of restaurant order system is right for you. With all of the available options out there, it can be overwhelming to decide how best to move forward. This definitive guide is here to help you through that.
In this article, we will discuss the following:
- Types of restaurant ordering systems
- Common online order systems
- Downsides of third-party ordering systems
- Benefits of using in-house software
- Crucial features of in-house software
- The best software provider
As restaurant technology evolves, so should your restaurant. That much goes without saying, but another important thing to remember is that your entire restaurant revolves around your customers. Don’t sacrifice great customer service just because you have fewer interactions with your patrons. Even as technology grows and develops, you can still adjust your operations to deliver the best service possible.
Are you ready to dive into this guide and learn what you need to know about restaurant order systems? Let’s take a look!
1. Types of restaurant ordering systems
When it comes to restaurant ordering, there are two types of methods you can use. These ordering systems for restaurants are in-house ordering systems and online/external ordering systems. Both are beneficial and can help boost your sales, but there are variations of these systems that you should keep in mind.